Following the success of our previous collaboration with PeopleCert in July 2024 and the recent launch of ITIL® 5, BridgingMinds is delighted to host another ITIL® webinar in partnership with PeopleCert. This marks our second collaboration with PeopleCert, and we are pleased to welcome Satya Mishra as our guest speaker for this session.

New ITIL® is now available for everyone and every business! Join us for the ITIL® Unlocked webinar to discover how the new AI-native ITIL is evolving for today’s digital world. Learn how it supports digital product and service management, and gain practical insights into its value, pathways, and impact on careers and organizations. Stand a chance to win exciting prizes in a Kahoot Quiz!

Webinar Synopsis

ITIL® has evolved beyond traditional IT service management to support the needs of today’s AI-native digital businesses. In this webinar, Satya Mishra from PeopleCert will share how ITIL® Unlocked reflects the next stage of ITIL®’s evolution, with a focus on AI-native digital product and service management, business value, and career relevance.

This session will highlight the relevance of ITIL® in today’s digital landscape, explain the value it brings to organizations, and provide guidance on qualification pathways and transition options. Whether you are new to ITIL® or looking to stay updated on the latest framework, this session will offer useful insights for professionals and organizations alike.

About the Speaker

Satya Mishra is the Regional Head for APAC and Middle East at PeopleCert, with over 20 years of experience in the IT industry. He has extensive expertise in IT service management, process consulting, and digital product and service delivery.

Linkedin Profile: https://www.linkedin.com/in/satya-mishra/

What You’ll Learn

By attending this webinar, you will learn:

• What ITIL® is and why it matters in the industry

• How IT and ITIL® have evolved over the last four decades

• The value of ITIL® in modern organizations

• The ITIL® 5 qualification pathway and transition options

• How the new ITIL® helps organizations improve service management

• Key insights from an ITIL® survey

Webinar Agenda

What You Can Win

Join our Kahoot quiz for a chance to win exciting prizes:

• 1st Place: Free sit-in access to ITIL® Foundation (V5)

• 2nd Place: $20 NTUC/Grab voucher

• 3rd Place: $10 NTUC/Grab voucher

Who Should Attend

This webinar is suitable for:

• IT professionals and practitioners

• Managers and team leads in IT services or digital transformation

• Individuals exploring ITIL® certification for career advancement

• Organizations looking to strengthen their service management capabilities

Don’t miss this opportunity to discover what’s new in ITIL® 5 and how it can support your professional growth and organizational goals.

Click on the button on the right to reserve your spot today.