Administration Essentials for New Admins is designed for:
New system administrators responsible for the setup, configuration, and maintenance of their organization’s Salesforce applications
Other groups that would benefit form deepening their knowledge of Salesforce, including power users, sales operations, and IT managers.
You can take this course in person or in a virtual classroom. Participants can save travel expenses by taking the class virtually. Both formats provide demonstrations, hands-on exercises, and personal attention from the instructor as well as interaction with your peers. For the virtual class, all you need is a web browser and a telephone to watch, listen, and get hands-on experience with the application.
The prerequisites include a solid understanding of basic Salesforce concepts and functionality, and completion of the following online courses, which are available at help.salesforce.com
Getting Started: Navigating Salesforce
Getting Started: Using the Sales Cloud