Enables business professionals to develop the skills necessary to deal with a different stakeholder relationships and demands related to a project or business goal.
1. Course Overview
- Welcome
- Assumed Skills & Knowledge Assessment Requirements
- Assessment Methods
- Assessment Duration & Ratio Assessment Schedule
- Learning Outcomes
2. Introduction to Stakeholder Management
- Project
- Project Outcomes
- Project Stakeholders
- Project Stakeholders
- Why manage stakeholders?
- How to manage stakeholders?
3. Identify Stakeholders and Understand their Expectations & Requirements
Preparation for Stakeholder Identification
- Identify Stakeholders
- Collect Stakeholders’ Expectations/Requirements
- Prepare for Elicitation
- Elicitation Activity
- Document Elicitation Results
- Confirm Elicitation Results
- Organize Stakeholders Expectation/Requirements
- Analyze Stakeholders
- Classify Stakeholders
- Create/update stakeholder register
4. Facilitate Alignment of Stakeholders’ and Project Team’s Expectation
- Preparation for Stakeholder Management Planning
- Review Commitment Level of Stakeholders
- Planning Stakeholder Management by consulting experts
- Engagement Assessment Matrix
- Close Commitment Level Gaps
- Create/Update Stakeholder Management Plan
- Distribution and Dissemination of Stakeholder Management Plan
5. Engage and Build Relationships with Stakeholders
- Preparation for Engagement
- Engage Stakeholders
- Communication-related considerations for managing stakeholder engagement
- Interpersonal Skills
- Management Skills
- Methods to adapt and apply as negotiation techniques
- Engagement with Peer Stakeholders
- Review Stakeholders Engagement Result & Follow-up actions
- Preparation for Control Stakeholder Engagement
- Control Engagement with the use of Information Management Systems
- Control Engagement by consulting experts
- Decide control actions in meetings
- Review result of Control Stakeholder Engagement
Project and program managers, and team members interested in enhancing their project’s interaction with its stakeholder community.
Singapore
- 26 – 27 Feb 2019
- 6 – 7 Jun 2019
- 13 – 14 Aug 2019
- 5 – 6 Nov 2019
- Duration: n.a.
- Price: n.a.
Certification Body
n.a.
Supported by
n.a.
Need more information?
- +65 6635 5590
- enquiry@bridgingminds.net