Terms & Conditions

Payment Methods 

We accept these payments options.

1. Company Sponsored 

(all payments must be from corporate banking account)
  • Bank Transfer
  • PayNow
  • Company Cheque
  • Credit Term
2. Self-Sponsored

 (all payments must be from personal banking account)
  • Bank Transfer
  • PayNow
  • Cheque
  • SkillsFuture Credit
  • PSEA

All cheque(s) should be made payable to “BridgingMinds Network Pte. Ltd.”

Refund Policy

In the event a learner withdraws his/her enrolment, course fees will be refunded as follows upon receipt of the learner’s written notice of withdrawal:

If the withdrawal request is received % Refund
14 working days or more before the Course Commencement Date 100% of course fees minus admin fee of $30.00
Between 8 – 13 working days before the Course Commencement Date 50% of course fees minus admin fee of $30.00
Less than 7 working days before the Course Commencement Date No refunded will be provided
On or after the Course Commencement Date No refunded will be provided

 

BridgingMinds reserves the right to cancel a scheduled course at any time without incurring any additional liability. In such cases, BridgingMinds may offer alternative dates, a full refund, or a credit note for future courses, at the discretion of BridgingMinds.

Appeal Against Assessment Outcome or Request for Reassessment

Candidates who received a “Not Yet Competent” (NYC) result have the right to:

  1. Appeal the assessment outcome, or
  2. Request a reassessment.

Appeal Submission Process

Candidates must submit a Letter of Appeal or Request for Reassessment via email within 5 days of the assessment date, clearly stating the grounds for their appeal and providing any supporting evidence. An administrative fee of $30.00 is applicable.

The following documents are mandatory for the appeal review:

  • Letter of Appeal submitted by the Candidate
  • Assessment Record Forms completed by the Assessor

Data Privacy

 

BRIDGINGMINDS NETWORK PTE LTD is subject and acts in compliance with international regulations regarding data privacy such as the Personal Data Protection ACT (PDPA). BRIDGINGMINDS NETWORK PTE LTD implements the necessary measures to ensure the security of the personal data communicated. Personal data is collected and used solely for the purposes of BRIDGINGMINDS NETWORK PTE LTD’s commercial, professional and/or legal relations and to enable the identification of its interlocutors and/or stakeholders. It is kept for the period necessary for the purpose of its collection and, at a minimum, for the legal retention period of the documents in which it appears. Any person has the right to access, update, rectify and delete personal data concerning him/her. The request should be addressed to Exclusive Networks’ Data Protection Officer by mail at dpo@exclusivenetworks.com. For the purposes of the Agreement, BRIDGINGMINDS NETWORK PTE LTD may be required to disclose personal information about its employees. The Participant undertakes to apply the PDPA and/or any local privacy applicable legislation, to implement the necessary measures to ensure the security of the personal data communicated and to use them exclusively for the purposes of this Agreement.

View our full Terms & Conditions here.