26th June 2026 Online @ Microsoft Teams Webinar
Following the success of our previous collaboration with PeopleCert in July 2024 and the recent launch of ITIL® 5, BridgingMinds is delighted to host another ITIL® webinar in partnership with PeopleCert. This marks our second collaboration with PeopleCert, and we are pleased to welcome Satya Mishra as our guest speaker for this session.
The session brought together IT professionals, managers, and service management practitioners to explore the evolution of ITIL®, the transition to ITIL® (Version 5), and how the framework is adapting to support AI-native digital businesses and modern service management practices.
Event Highlights
- Explored the evolution of IT and ITIL® over the last four decades and its continued relevance in today’s digital landscape.
- Learned how ITIL® (Version 5) supports AI-native organizations through digital product and service management.
- Gained insights into the value ITIL® delivers to organizations looking to improve service quality, customer experience, and business outcomes.
- Discovered the new ITIL® (Version 5) qualification scheme, certification pathways, and transition options for existing ITIL-certified professionals.
- Reviewed key findings and trends from recent ITIL® industry surveys.
- Participated in live audience polls and an interactive Q&A session with Satya Mishra.
- Put their knowledge to the test in a fun Kahoot! quiz, where participants competed for attractive prizes and vouchers.
- Connected with fellow IT and digital professionals while gaining practical insights into the future of service management.
✨ A big thank you to Satya Mishra and the PeopleCert team for sharing their expertise and helping our audience better understand the future of ITIL® and digital service management. We would also like to thank all participants for their active engagement and enthusiasm throughout the session. We look forward to welcoming you to more upcoming webinars, events, and training programmes as you continue your professional development journey.
